SIMPLE IT BUSINESS CASE TEMPLATE

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SUBMITTED TO	SUBMITTED BY
TO THE ATTENTION OF	POINT OF CONTACT
ADDRESS	ADDRESS
PHONE	PHONE
EMAIL	EMAIL
DATE SUBMITTED	DELIVERY METHOD
EXECUTIVE SUMMARY The executive summary consists of no more than one page and presents a concise summary of the business case. The reader should be able to clearly understand the grounds for the request just by reading the summary.
CURRENT IMPLEMENTATION Describe the software and hardware used in the existing implementation. Describe the resources required to maintain the current setup. For example, you might specify the financial costs as well as the work hours needed for maintenance processes. Consider other measurements, such as usage statistics.
REASON FOR CHANGE Why is a new setup necessary? Make a clear case for the new solution, keeping in mind that your readers have competing appeals for resources. Detail why the existing implementation no longer works. Some reasons include product incompatibilities, equipment or software failures, maintenance difficulties, new processes that must be supported, increased staffing, new regulations, and compliance guidelines.
FINDING A NEW IMPLEMENTATION Explain the processes you used to find the new solution. Briefly describe any research sources. Detail any product demos you tried, vendor presentations or trade shows you attended, and other in-person research you conducted. It gives management confidence when they see that you have performed substantial due diligence.
REVIEW OF OPTIONS List the predetermined requirements for your new solutions. If possible, conduct a side-by-side comparison between the features of each product and these requirements. Ideally, this comparison should reveal your chosen option as the best possibility.
POSSIBLE VENDORS Describe possible vendors for the new implementation. Discuss the company and the unique characteristics of its solutions. You can boost your case by researching at least a few vendors.
BENEFITS OF AN UPDATE Benefits describe not just features and how something works, but how the product can positively impact the organization beyond just making it more efficient.
KEY PERFORMANCE INDICATORS Key performance indicators (KPIs) provide a way to show whether a new product and its implementation are a success or not. Use the benefits described earlier to determine KPIs.
IMPLEMENTATION RISKS List the possible risks of this change, both big and small.
SUGGESTED VENDOR Use your purchase criteria to explain why this vendor is the best choice. Also, list any other supporting characteristics that may not have appeared on your original list. If this implementation is above budget, detail your justification for the added costs.
OPTION COSTS Thoroughly detail all costs for the recommended implementation so that you do not find yourself having to ask for more money as the setup progresses. Also, consider and note indirect costs, such as system downtime.
TECHNOLOGY MIGRATION Explain the plan and high-level schedule for the backups and setup of any new systems.
IMPLEMENTATION PROGRAM Describe in detail how the new system will be implemented, including key personnel, backups, system stoppages, and important dates and deadlines.
CONCLUSION Conclude your business case with a strong and clear request for the materials, money, and other resources you need to complete the new IT implementation.

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